{"id":34503,"date":"2017-08-17T21:46:43","date_gmt":"2017-08-17T21:46:43","guid":{"rendered":"http:\/\/copealcoi.es\/new\/?p=34503"},"modified":"2017-08-17T21:49:09","modified_gmt":"2017-08-17T21:49:09","slug":"la-omic-recupera-7-236-euros-en-el-primer-semestre-de-2017","status":"publish","type":"post","link":"https:\/\/www.copealcoy.es\/es\/la-omic-recupera-7-236-euros-en-el-primer-semestre-de-2017\/","title":{"rendered":"La OMIC recupera 7.236 euros en el primer semestre de 2017"},"content":{"rendered":"<p style=\"text-align: justify;\">La <strong>Oficina Municipal de Informaci\u00f3n al Consumidor<\/strong> (OMIC) de Alcoy <strong>ha conseguido recuperar 7.236 euros durante el primer semestre del a\u00f1o<\/strong> tras recibir un total de <strong>231 reclamaciones as\u00ed como 13 quejas y denuncias<\/strong> interpuestas.<\/p>\n<p style=\"text-align: justify;\">De todos los expedientes abiertos por reclamaci\u00f3n <strong>86 de ellos<\/strong>, lo que representa el 37%, \u00a0<strong>se encuentran resueltos<\/strong> mientras que <strong>130, un 56%;<\/strong> est\u00e1n actualmente en tramitaci\u00f3n. \u00a0Por su parte indicar que <strong>106 reclamaciones<\/strong>, un 46%, corresponden a <strong>compa\u00f1\u00edas telef\u00f3nicas<\/strong> mientras que <strong>62 reclamaciones, el 26%<\/strong>,\u00a0 han sido interpuestas a <strong>compa\u00f1\u00edas de gas o electricidad<\/strong>.<\/p>\n<p style=\"text-align: justify;\">Desde el Consistorio alcoyano explican tambi\u00e9n que <strong>la recuperaci\u00f3n econ\u00f3mica por las demandas en el sector de la energ\u00eda asciende a 1.924 euros<\/strong> y detallan que la mayor\u00eda de las reclamaciones en\u00a0el caso de las telef\u00f3nicas es el <strong>incumplimiento de las condiciones de venta<\/strong> (27 expedientes). En cuanto a las compa\u00f1\u00edas de gas o electricidad las reclamaciones se encuentran motivadas principalmente por<strong> fraude<\/strong> (26 registros) y por la <strong>aplicaci\u00f3n de cl\u00e1usulas abusivas<\/strong> (12 registros).\u00a0 Tambi\u00e9n se ha detectado el incremento del n\u00famero de afectados <strong>por visitas de comerciales a domicilio<\/strong>.<\/p>\n<p style=\"text-align: justify;\"><strong>Mar\u00eda Baca<\/strong>, concejala de Consumo en el Ayuntamiento de Alcoy, destaca <strong>la importante funci\u00f3n que realiza la OMIC en la ciudad\u00a0<\/strong>&#8220;<em>desde este servicio se\u00a0trabaja por la prevenci\u00f3n y protecci\u00f3n de los consumidores, a la vez que se intenta promover entre la ciudadan\u00eda el conocimiento de sus derechos para evitar los posibles fraudes o enga\u00f1os. Nuestro objetivo principal es denunciar estas situaciones y recuperar tanto como sea posible aquello que han perdido nuestros consumidores. Para lo cual, el ayuntamiento dispone de un equipo t\u00e9cnico especializado en estas cuestiones, haciendo una gran tarea velando por los intereses de los ciudadano&#8221;<\/em>, detalla.<\/p>\n<p style=\"text-align: justify;\">Desde la OMIC insisten en la necesidad de <strong>hacer la reclamaci\u00f3n lo antes posible<\/strong> puesto que los consumidores <strong>tienen un plazo de 14 d\u00edas<\/strong> para devolver cualquier producto o servicio sin recibir penalizaci\u00f3n por ello.<\/p>\n<p style=\"text-align: justify;\">\n","protected":false},"excerpt":{"rendered":"<p>La Oficina Municipal de Informaci\u00f3n al Consumidor (OMIC) de Alcoy ha conseguido recuperar 7.236 euros durante el primer semestre del&#8230;<\/p>\n","protected":false},"author":1,"featured_media":13024,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[97,75,125],"tags":[4561,1494,2297,591,4562,1185],"class_list":["post-34503","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-alcoy","category-noticias","category-portada","tag-7-236-euros","tag-alcoy","tag-maria-baca","tag-omic","tag-primes-semestre","tag-recupera"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - 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